Enabling Always-On Network Availability for Healthcare Providers

Background

The growing popularity of urgent care healthcare services has sparked an expansion of these types of clinics all over the United States. By providing patients with quick, effcient, and quality care with no appointment necessary, urgent Care clinics deliver a superior patient experience.
To deliver this experience though, these healthcare providers are heavily reliant on secure network availability to access various cloud-based applications, such as Electronic Medical Records (EMR), in order to adhere to HIPAA compliance. To uphold their reputation of convenience, they must also adhere to PCI compliance and ensure point- of-sale systems are always up and running.


The Challenge

A large consulting frm had a new client in the Urgent Care space that required a network failover solution to protect their clinics from network outages and fulfll their patients’ needs. Geographically dispersed clinic locations coupled with expensive installation fees ruled out a secondary landline installation, and the consulting firm needed to identify and deliver an alternative, cost effective failover solution.